Restore Deleted Reports

Locked
juneoy11804
Posts: 2
Joined: Wed Aug 28, 2013 2:50 pm

Restore Deleted Reports

Post by juneoy11804 » Wed Aug 28, 2013 3:05 pm

My guild recently upgraded to premium, however we've been logging regularly since December, 2012. Unfortunately our parser's computer crashed and we lost the archived logs. Is there anyway we can restore the old logs that have been deleted by "cleanup"? Thank you.

juneoy11804
Posts: 2
Joined: Wed Aug 28, 2013 2:50 pm

Re: Restore Deleted Reports

Post by juneoy11804 » Mon Sep 09, 2013 2:57 am

Do reply's not happen anymore?

cremor
Posts: 377
Joined: Mon Jun 15, 2009 11:06 am

Re: Restore Deleted Reports

Post by cremor » Mon Sep 09, 2013 9:24 am

Currently the WoL admins are not active. But even if they were, I doubt that they could restore reports that were already deleted by the cleanup (the actual data is gone).

Maihem
Site Admin
Posts: 2741
Joined: Sun Apr 05, 2009 4:14 pm

Re: Restore Deleted Reports

Post by Maihem » Wed Sep 18, 2013 3:58 pm

Reports deleted by cleanup usually cannot be restored as they have been physically removed from our storage. That is unless a guild has had an active subscription in the past, in which case the datafiles are retained for a longer period, which means they can sometimes still be restored.

I checked your guild, but the reports you reference are no longer stored on our servers.

Locked